Last Updated: November 30, 2025
✈️ Complimentary Worldwide Shipping
We are pleased to offer free express shipping on all orders, to any destination globally.
At Crocelle, ensuring your handbag arrives safely and securely is our top priority. Because we deal in CITES-certified exotic leathers, our shipping process differs slightly from standard retail to ensure full compliance with international wildlife regulations.
Before any exotic skin item leaves our facility, we must obtain an individual CITES Export Permit for that specific bag. This ensures your purchase is 100% legal and will clear customs smoothly.
Note: We do not ship on weekends or public holidays.
We use Global Priority Express carriers (DHL Express, FedEx International, or UPS) to ensure the fastest and most secure delivery.
*Transit times are estimates provided by carriers and do not include the processing time mentioned above.
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your package's journey in real-time. Signature upon delivery is required for all orders to ensure security.
While shipping is free, please be aware of your local import regulations:
Due to international trading agreements regarding exotic leathers, there are a few countries we may be unable to ship to (e.g., Mexico, Russia, and certain parts of Brazil). If we cannot fulfill your order due to shipping restrictions, you will be notified immediately and issued a full refund.
Every Crocelle shipment is fully insured during transit. If your package is lost or arrives damaged:
If you have any specific questions about shipping to your region, please reach out:
Email: crocellevip@gmail.com
Phone: (307)-533-3390
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Last Updated: November 30, 2025
Welcome to Crocelle. This website is operated by Crocelle. Throughout the site, the terms “we”, “us” and “our” refer to Crocelle. Crocelle offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read carefully: Crocelle products are crafted from genuine CITES-certified crocodile leather (Porosus and Niloticus). As leather is a natural organic material, no two hides are exactly alike.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Crocelle ships globally. While we handle all CITES documentation required for export, please note the following regarding import taxes:
For "Agile Bespoke" or any made-to-order items, the production process begins immediately upon order confirmation. Once the leather has been cut, the order cannot be cancelled, modified, or refunded. Personalized items (including heat-stamped initials) are final sale.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
In no case shall Crocelle, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.
Questions about the Terms of Service should be sent to us at:
Email: crocellevip@gmail.com
Phone: (307)-533-3390